Dr. Tina Moen (far right) speaks as a panelist during the 2019 IWF World Leadership Conference in Toronto.
Dr. Tina Moen has spent 17 years in the healthcare information technology industry providing clinical leadership to colleagues and clients in the United States and abroad. She currently serves as Senior Deputy Chief Health Officer and Chief Pharmacy Officer with IBM Watson Health.
Dr. Moen joined us at the 2019 World Leadership Conference in Toronto last month to discuss the artificial intelligence revolution. As a panelist, she spoke about the latest frontiers of this exciting new technology, including the specific intersection of AI and healthcare.
Below, Dr. Moen expands on our conversation in Toronto, including how she sees AI transforming healthcare, where she finds inspiration and how women can take better care of themselves.
In the field of healthcare, how does artificial intelligence (AI) affect the caregiver-patient relationship?
Healthcare is a human-centered industry, and the human-to-human connection is essential for effective healthcare. The application of AI in healthcare should empower that connection. Allowing technology to focus on things like pattern recognition can give clinicians time to focus on the patient. If we focus on the patient as the center of healthcare, then technology should be an enabler to all those supporting the health of that patient.
As AI continues to grow, we must build and implement it in a way that enriches and improves results. The perspective is “Human + Machine,” where the machine is augmenting the healthcare experience for both the caregiver and the patient.
How do you keep up with the ever-evolving technology in your field? Where do you look for inspiration?
I’m not sure I do keep up! There is always something new coming along. I have the great fortune of working with a team of brilliant and diverse people. We all bring a perspective and expertise that enriches the whole. The combination of clinical, data and technology experts creates a dynamic team that allows us to understand the market and innovate new ways to solve problems.
Healthcare impacts every one of us. I went into healthcare because I’m a caregiver by nature. When I need inspiration, I think about the patients I took care of when I worked in direct patient care, or my own family when they struggled with health problems. Humans deserve improvements in how we help them manage their health – that is an easy cause to get inspired by!
Which topic or question from our AI panel in Toronto stuck with you and why? Is there a point that you think bears repeating?
The conversation around diversity and equity always stands out. The question frequently arises on the issue of bias in the data leading to bias in the outputs. The reality in healthcare is that many data sets do not do a good job of representing the whole view. The patients in clinical trials do not mirror the broader population once a medication is available on the market. With the evolution of AI into healthcare, we must be diligent in: Continuing to build more robust data sets; Insisting on transparency in how an AI tool developed a recommendation and; Continue improving how technology addresses diversity and supports equity so that it can benefit all.
It is important to understand the data and training that serves as the foundation for AI. In all industries, but particularly in healthcare, we should validate the development and impact of the technology using peer-reviewed, published science to ensure there is added value and minimized bias.
What do you wish more women understood about their personal health and take caring of themselves?
We must be the CEOs of our own health. We must educate ourselves on how to get and stay healthy. We must accept that the small decisions we make every day have a huge influence on our overall health. We must acknowledge that mental health is as important as physical.
We must prioritize our health in the long list of priorities we manage every day. Start small: Choose a health app and log your food choices and exercise. Set up a patient portal with your provider and become familiar with your personal health data. We must be our own advocates, our own champions, our own caregivers. Isn’t THAT the most important caregiver-patient relationship?!